Best Western Abilene Inn and Suites

The hotel was very clean. It was quiet. Both of the staff at the reception desk were very nice. The staff cleaning up in the morning were friendly too. But I find when you are nice to people, most tend to react nicely back. The beds in my opinion were great. A good balance between hard and soft. The breakfast options were standard breads, muffins, cereals, probably some eggs and juices. It was what I expected and what most hotels put out. I wasn't able to taste it because I have too many food allergies to most of it. But it looked good. There were plenty of people eating it and they seemed happy with it. I felt really comfortable here and would choose it again if I am in the area again.

We were warmly greeted when we checked in and got to our room quickly. We were pretty tired after driving from Albuquerque to the Carlsbad Caverns, walking around there and then driving to Abilene! The beds here were so comfortable and the breakfast was great! There was an excellent mix of hot and cold items and good coffee. Thank you, Best Western, for a great stay!

We arrived really late, after midnight, but were welcomed by the girl at the front desk. She was very accommodating with making sure the Rewards Points were posted to my BW account, as I had reserved the room with booking.com. Since we only needed the room for the one night, it was a pleasant stay. Everything was extremely clean, bed was comfortable, and it was a quiet, peaceful night. Location was easy to get to exiting the highway, but it was a bit more challenging when leaving the parking lot...

Choices and location were very good

Always clean, if there’s an issue they get right on it to fix it or move you, never do you have to wait.